Blog
Less admin. More customer time.
Practical articles about customers, quotes and email. Ideas for your day — with or without Frida.
Recommended reading
How to stop drowning in customer messages
How to stop drowning in customer messages: why emails get buried in your inbox, what actually helps, and how to get an overview without more admin.
Published ·
Read the articleMore articles
How to keep track of customers and quotes without an expensive CRM
How to keep track of customers and quote follow-ups without an expensive CRM, and without typing everything in by hand every day.
Published · Read the articleWhy your CRM never gets updated (and what to do instead)
A CRM rarely dies from missing features. It dies because nobody has time to type things in. Here is why, and how to get an overview without data entry.
Published · Read the articleOutlook flags and a spreadsheet as a CRM: when is it enough?
Flags, a folder of quotes and a spreadsheet are many small firms' CRM. When it holds up, the five signs it no longer does, and what you can do about it.
Published · Read the article