How do I keep track of quotes for extra work and new service agreements?
Frida reads your Outlook conversations and puts each quote request or agreement offer on a board as a deal, with the customer and the email history attached. There is nothing to enter by hand.
Will everyday mail from customers and tenants clutter the board?
No. Frida looks for sales opportunities such as a request for a quote or a discussion about a new agreement, not for every message. It is not a work-order or ticket system, and it is not meant to turn your daily operations mail into deals.
Can Frida answer quote requests with our own prices?
Yes, once you add them (knowledge sources are part of Personal and Pro). Upload a price list or documents, or connect your website, and drafts use your actual prices and services. You read and approve every draft before it is sent.
Does Frida replace our planning or work-order system?
No. Frida covers the sales side that lives in Outlook: enquiries, quotes and follow-ups. Keep using your planning or work-order tools for the daily operations.
What is Frida?
Frida is an AI-powered CRM for Outlook that automatically creates and updates deals from email conversations. It also drafts replies, tracks follow-ups, and keeps customer context connected to the inbox.
Does Frida work with Microsoft 365?
Yes. Frida is built around Outlook and Microsoft 365, so teams can keep working from the inbox they already use.
Does Frida send emails automatically?
No. Frida prepares drafts and suggestions, but the user stays in control and approves messages before they are sent.
