Help & Support
Get an overview of the most important workflows in Frida – from deals and quotes to booking and standard replies.
Most relevant guides
Start with the guides that explain the concrete value in Frida.
Keep track of quotes and pipeline with Deals Board
Gather sales dialogue, quotes, follow-up and pipeline in one overview
"Today" — your daily decision queue
One place where Frida gathers the most important from inbox, deals, tasks and calendar
Book meetings without back-and-forth
Let Frida suggest times, send booking links and create meetings directly from the email dialogue
Use your own knowledge in replies
Upload documents and build a knowledge base so Frida replies with your company’s real knowledge
Standard replies and FAQ templates
Reuse good answers so recurring questions become faster and more consistent
Connect your apps
Connect email and calendar so Frida can gather the work in one place
More guides & setup
Here you'll find the rest of the product guides, setup, and more technical help.
Keep track of your tasks
Get overview of everything you need to remember – prioritized and organized
Manage your customers
Keep track of all your contacts and companies
Get started with AI features
Connect Outlook and turn on AI features in AI-assistenter
Your writing style
Teach Frida AI how you write – so replies sound like you
Weekly reports
See how much time you save and track your productivity
AI Tools - explanation and setup
Understand which sources Frida uses in the background and how they connect to replies and automation
Automation
See which features and sources Frida uses and control what is enabled
Payment and subscription
Choose between web payment or Apple In-App Purchase
Automatic tasks from your emails
Frida finds concrete to-dos in your emails — so no deadline slips through the cracks
Meeting briefing 15 minutes before
Frida gathers context about meeting participants and sends you a briefing — so you arrive prepared
Incoming files
Approve mail attachments for your knowledge base — so Frida can use them in replies
Suggested actions on a draft
Frida suggests concrete actions tied to your email — create task, update deal, suggest a meeting time — all in one click on "Send"
Mail tools – How to use them
Learn how FAQ, knowledge base, calendar and notes are used when Frida writes email replies
Context in email generation
How thread, tone and previous replies are used when Frida writes your reply
Website Tool
Let Frida use info from your website to write better replies
Frida's Learning
Understand how Frida learns from your email replies and improves over time
When Frida suggests — the approval flow
Understand when Frida asks for approval, what choices you have, and where to find the history
Integrations
Connect your apps and tools
Industry customisation
Tell Frida your industry – and get smarter emails, deals and briefings
Frequently asked questions
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