Question 1

What is an AI CRM for Outlook?

Accepted Answer

An AI CRM for Outlook uses email conversations as the source for customers, deals, follow-ups, and pipeline status instead of relying only on manual CRM data entry.

Question 2

Can Frida automatically create deals from emails?

Accepted Answer

Yes. Frida is built to detect sales opportunities in Outlook conversations and assemble them into a dealboard that stays connected to the original email thread.

Question 3

What is an automatic dealboard?

Accepted Answer

An automatic dealboard is a pipeline where deal cards are created and updated from the customer conversations already happening in email.

Question 4

Does Frida work with Outlook / Microsoft 365?

Accepted Answer

Yes. Frida connects directly to your Outlook / Microsoft 365 account and is ready in a few minutes.

Question 5

Is Frida a CRM or an AI sales assistant?

Accepted Answer

Frida is both: an AI CRM for Outlook and an AI sales assistant that helps with drafts, follow-ups, and deal visibility.

Question 6

Is my data secure?

Accepted Answer

Yes. We work GDPR-compliant. Your data is encrypted in transit and at rest and is not used to train shared models.