Incoming files

What is the intake queue?

Incoming files belong to the knowledge base and are therefore part of Personal and Pro.

When an email arrives with a relevant attachment — a price list, a catalog, a contract — Frida can suggest adding the file to your knowledge base so it can be used as a source in future replies.

You decide which files become knowledge. Frida never adds anything without your approval.

How to approve

• Go to Settings → Frida → Sources and open the "Incoming Files" tab
• You see new attachments from your emails under "Waiting for your decision"
• Choose "Add to knowledge" or "Reject" for each file
• Approved files are indexed automatically and ready to use

A file is only indexed once you have approved it. You can always remove it from the knowledge base later — approval is not permanent.

Tip: Frida only suggests files it considers relevant — e.g. PDF attachments, Word documents. Marketing images and signatures are skipped automatically.